Frequently Asked Questions
- Is it possible to book your Amsterdam Tours for less than 10 persons?
- Yes, off course! Our tours have minimal group prices. If you are with less than 10 persons you can still book a tour for your private group against this minimal tour price. Most walking tours and bike tours (apart from bike rent) have the minimal group price of €125,- excluding 21% VAT. For every program that we offer you can find the minimal group price on our website. You'll have your own guide and choose the time of departure. (Also keep an eye on our website because in low season we sometimes have promotions for mini-groups up to 6 people)
- I would like to join another group, is that possible?
- We mainly work with private groups, just sometimes we have public guided tours. Just ask us or check our website.
- What is VAT?
- VAT is a form of consumption tax. We have to ad this tax on top of the purchase price of all our services (also for foreign groups). After collecting this tax we have to pay this tax immediately to the tax authority. For most tours and arrangements we have to charge a VAT rate of 21%.
- I think I want to book a program with you, but I need some time to consult it. Can I make an optional reservation?
- Yes, you can, in fact: we always give you an optional reservation first.;-)
- How long in advance do you have to reserve?
- It depends a bit on the size of the group, the program and the week in which you want to book. In general it's best to book as early as possible or to make an optional reservation.
- Do you have fixed departure times?
- No, you can decide for yourself at what time you would like to depart. Look at the tour description to find out till what time you can depart at the latest.
- How about payment?
- We send you an advanced invoice. We do not accept credit cards. Cash payment on the day of the program is sometimes also possible for smal programs like walking tours.
- Is there a cancellation charge?
- For an answer to this question please look at our conditions . If you want to cancel a reservation we request you to inform us as soon as possible. Amsterdam tours and arrangements offered in cooperation with third parties depend on the cancellation conditions of these third parties.
- Is it possible to change the amount of participants?
- After consultation it is in general possible to make small changes in the amount of people (10% of your original groupsize) up to 1 week in advance.
- Where to park my car in Amsterdam?
- Please have a look at the website of the municipality about Parking in Amsterdam
- Where to park a touringcar / coach in Amsterdam?
- Please have a look at the important information on the website of the municipality Ask your busdriver to download the Tourbuzz app
- Do you know any nice restaurants?
- Yes.... we do. Please look at our restaurant suggestions. Under chapter Culinary you'll find more information about our culinary programs.
- In what languages are programs available?
- Look at the tour description for more information about the available languages. Most of our Amsterdam tours can be guided in Dutch, English and German. French and Italian is also possible but not with all our tours and under condition of availability guide(s).
- What are the costs of tailor made programs in stead of fixed programs?
- For the organization of tailor made programs we charge a 20% organization fee on top of the total amount of the program, with a minimum of €75,00 excl. 21% VAT per tailor made arrangement. Tailor made programs are only possible for groups starting at 20 persons.
- Do you make hotelreservations?
- No, sorry, we don't. But if you book a tour with us we will gladly make you a few suggestions.
- I would like to know more!
- That's great! We are happy to hear from you! Please use our reservation/information form or mail your question to info@local-experts.com. We will reply within 24 hours.