Local Experts Amsterdam Local Experts Amsterdam

Privacy Statement

Local Experts Amsterdam, located at Bennebroekstraat 42-2 1058LM Amsterdam, is responsible for the processing of personal data as stated in this privacy statement.

Personal data that we process
Local Experts Amsterdam processes your personal data because you use our services or because we purchase services from you. We only process data that you provide us with. Below you will find an overview of the personal data we process:

first and last name / gender (if necessary) / age (if necessary) / address details / telephone number / E-mail address / bank account number / VAT number / CoC number (if necessary).

Special and/or sensitive personal data that we process
We do not intend to collect personal data about (website) visitors under the age of 16. If you are convinced that we have collected personal information about a minor without your consent as a parent or guardian, please contact us at info@local-experts.com, and we will delete this information.

Basis for this personal data is:
- The agreement or agreed assignment
- Our legal (administrative) obligation

For what purpose do we process personal data?
Local Experts Amsterdam processes your personal data for the following purposes:
- To execute your assignment
- To handle your payment
- To be able to call or email you if necessary for the execution of our services
- To inform you about changes in our services and products
- To comply with our legal obligations

Automatized decision-making
Local Experts Amsterdam does not base decisions on automatized processing about matters that could have (significant) consequences for individuals. This concerns decisions taken by computer programs or systems, without the involvement of a person (e.g. an employee of Local Experts Amsterdam).

How long do we store personal data
Local Experts Amsterdam will not keep your personal data longer than is strictly necessary to achieve the purposes for which your data is collected and to which we are bound to comply with our legal obligations. We use the following storage periods:
- After the execution of an assignment, we save your name, address, phone number, email and bank transfer during the legally prescribed period.
- In the event of an information request which does not result in a reservation of a program, we will delete your data after you have indicated that you are not using our services.
- Data of regular clients will remain in our system until we receive your request to delete this data.

Sharing personal data with third parties
Your data may be made available to a third party if this is necessary for the execution of the:
- Taking care of the Internet environment
- Taking care of the (financial) administration
We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. We do not sell your data to third parties.

Cookies, or similar techniques, that we use
We use Google Analytics to gain insight into the use of the website. For this purpose the following data is processed:
- Location data
- Information about your activities on our website
- Internet browser and device type
We only use technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and for user-friendliness. It also enables us to optimize our website. You can opt out of cookies by setting your Internet browser so that it no longer stores cookies. In addition, you can also delete all information that has previously been stored via the settings of your browser.

View, modify or delete data
You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to the processing of your personal data or to object to the processing of your personal data by Local Experts Amsterdam. You can send a request for access, correction, deletion and data transfer of your personal data or a request for withdrawal of your consent or objection to the processing of your personal data to info@local-experts.com. To ensure that the request for access has been made by you, we ask you to enclose with the request a copy of your identity document. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and (if relevant) your citizen service number (BSN) black. This is to protect your privacy. We will respond as soon as possible, but within four weeks, to your request. Local Experts Amsterdam would also like to point out that you have the opportunity to submit a complaint to the national supervisory authority, the Authority Personal Data.

How we protect personal data
Local Experts Amsterdam takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized alteration. If you have the impression that your information is not properly secured or there are indications of misuse, please contact us at info@local-experts.com